Communications Associate
National Council of Higher Education Resources
Full Time
Remote
Location: Remote (U.S.) with occasional travel for conferences and in-person events
Employment Type: Full-Time
Level: Entry Level, 0–2 years of experience
Salary Range: $43,000–$55,000, plus benefits
About NCHER
NCHER is the leading national trade association for postsecondary education finance and student success. It unites the organizations that help students access, finance, and complete education after high school with the support they need to thrive. This includes scholarship and
financial-wellness organizations, private lenders, federal loan servicers, guaranty agencies, state grant agencies, and a growing number of higher education institutions.
Job Description
NCHER is hiring a Communications Associate to help strengthen both our internal and external communications. This is an entry-level opportunity for a strong writer and skilled digital content creator who wants hands-on experience across public relations, social media, digital content, and member communications at a national trade association working at the center of higher education finance and policy.
The Communications Associate will help turn NCHER’s ideas, expertise, events, and member activities into clear, engaging, and visually polished content. The ideal candidate enjoys both
writing and content production and is comfortable taking a project from initial concept through final execution. You’ll work closely with, and report directly to, NCHER’s President.
Responsibilities
Draft, edit, and polish written content across formats, including member
communications, LinkedIn posts, website copy, newsletters, event promotions, and other public-facing materials
Develop professional and engaging social media content, with a particular emphasis on strengthening NCHER’s presence on LinkedIn and X
Create polished social media graphics and other digital assets, including promotional materials for events, conferences, member initiatives, and organizational
announcements
Produce and edit video content for NCHER’s website and social media channels, including short-form clips, long-form videos, captions, titles, graphics, and other basic post-production elements
Write, design, and format one-pagers, fact sheets, and other public-facing documents for NCHER members, Capitol Hill staff, and other external audiences
Produce white-label communications materials, including social media graphics, that NCHER members can customize for their own organizations and audiences
Support the development of NCHER’s newsletter, including producing first drafts with the help of in-house tools
Help maintain a consistent voice, visual identity, and high-quality communications presence across NCHER’s channels
Manage multiple assignments and deadlines while ensuring content is clear, accurate, polished, and appropriate for its intended audience
Qualifications
Strong writing ability — this is non-negotiable
A self-starter mindset with a high sense of urgency and ownership over your work
0–2 years of relevant experience; a bachelor's degree in communications or equivalent experience
Comfort learning and using AI tools as part of your day-to-day workflow
Ability to work independently and stay organized in a fully remote environment
Familiarity with graphic design and video editing tools such as Canva, Adobe Creative Suite, or comparable tools
Familiarity with podcast recording platforms like Riverside or StreamYard is a plus
Our Culture
Our team culture is grounded in the following guiding principles:
Collaboration. We work together with a bias towards action, leveraging diverse skills and perspectives—including external partners—to deliver better results.
Humility. We know we do not know everything, we stay open to feedback and ideas, and we recognize that mistakes create powerful learning experiences.
Adaptability. We pivot in response to new challenges or circumstances and view unforeseen or adverse situations as opportunities to grow.
Integrity. We are honest and act with the kindness and compassion expected of individuals possessing courageous moral character.
Respect. We treat every person with dignity, recognizing everyone’s unique contributions to our shared success.
Compensation and Benefits
Salary range of $43,000–$55,000, commensurate with experience
Fully remote, with occasional travel required for conferences or other in-person events a few times a year
All federal holidays, plus 15 days of vacation per year (accrual basis) and 15 sick days per year (accrual basis)
Option to participate in retirement savings plan with a competitive employer match
Employer assistance with health and life insurance
How to Apply
Please submit a résumé, cover letter, and portfolio or work samples demonstrating your writing and content-production abilities to jobs@NCHER.org. Samples should include:
At least two writing samples: one social media caption or post, and one longer-form piece
Examples of social media graphics or other designed materials
At least one example of video content you created or edited
A one-pager, fact sheet, presentation, or similar public-facing document, if available
Applicants may submit links to an online portfolio or attach individual work samples.
The National Council of Higher Education Resources provides equal employment opportunity to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Strong writing ability — this is non-negotiable
A self-starter mindset with a high sense of urgency and ownership over your work
0–2 years of relevant experience; a bachelor's degree in communications or equivalent experience
Comfort learning and using AI tools as part of your day-to-day workflow
Ability to work independently and stay organized in a fully remote environment
Familiarity with graphic design and video editing tools such as Canva, Adobe Creative Suite, or comparable tools
Familiarity with podcast recording platforms like Riverside or StreamYard is a plus